Monday, April 6, 2009

The start of the 3rd week - Honda Customer Service answer me


Today is Monday, the start of the third week of me waiting to hear back from Honda Automotive Customer Service.

Thanks you to all of you that have been emailing me about the whole situation with Honda customer service. I post some pictures of my Honda Odyssey shortly.

I called Jose Acosta today and left a message for him to call me back. I just want to know if Honda can assist me in the replacing of my Odyssey transmission. If they can't then it's time to move on to another van. Probably a Toyota. Let's hope Toyota customer service will atleast call me back if I ever need them to.

Friday, April 3, 2009

Called Honda Customer Serivce again and faxed them a letter

Called Jose Acosta at Honda Customer Serivce. No answer again. Left a message for him to call back. Faxed over letter again advising 2nd request. Still no call back. All I want is the Status on my claim.

Thursday, April 2, 2009

Honda Odyssey Transmission Issues Online


Found a post online today from Edumnds Car Space Forums.
http://townhall-talk.edmunds.com/direct/view/.f0fa11e

It seems that Honda Odyssey Transmission problems happen very often. The forum topic has 989 post. Of course my post is #989. All I'm waiting for is a yes or no on if Honda can help me.

Wednesday, April 1, 2009

Faxed a letter to Honda Customer Service


I gave up on calling Jose, he doesn't return my messages. My wife called him today and even wrote a nice letter about the whole situation. She faxed it over to Honda Customer Service. Hopefully, the give us a call back.

Honda Customer Service is supposed to be one of best out there. We'll see.